Withdrawing from the Semester

Steps in the Withdrawal Process

Begin a conversation with the student in-person, via zoom or phone.
Confirm that the student is certain about their decision to withdraw.
If it is within the first two weeks of the semester, follow the steps below to ensure that students are enrolled in the least number of hours possible.
Student initiates the withdrawal on MyUI by going to current registration screen and clicking the link for “Withdraw entire registration.”
MyUI walks the student through a series of screens that lets them know which permissions they need.
MyUI prompts the student to answer the survey questions (the 12 question survey is in your Withdrawal folder for reference). This could be done in zoom, but if in person, allow the student some privacy as they answer the questions – maybe turn your focus to something else or leave the room for a few minutes.
In MAUI, you go to the “Registration Change Authorizations” screen to authorize the withdrawal.
Student then returns to MyUI to complete the withdrawal.
Send the student (via email) the Withdrawal Resources handout.

The Withdrawal Resources handout can guide the appointment in letting the student know the various things can be affected as a result of the withdrawal. Some items will be relevant to the student but some will not. Point out the information on the tuition appeal process (under Financial Resources heading) and encourage students to seek more information, but refrain from commenting on the likelihood that a tuition appeal will be granted.

Student Athletes

Student Athletes need authorization from Athletic Student Services in addition to our authorization. It does not matter which one they get first.

International Students:

International students need authorization from ISSS in addition to our authorization. See the Withdrawal Quick Reference for International Students.

Non-Degree Students:

Non-Degree students complete the withdrawal process online but no authorization is required.
They are asked to complete the survey.

Tuition Responsibility & Housing

First week - students held to 10% of tuition

In the first 5 days of the semester, students should drop all classes except the one with the lowest number of credits, before starting the withdrawal process. Please note, the last remaining course must be a current course (not an off-cycle course that starts in the future). Success at Iowa can be the last course on the schedule prior to the withdrawal, but it cannot be reduced to 0 s.h. If you have questions, please contact the Registrar Service Center first at 384-4300. If no one is available, you can call Cherrie Baird (384-4038) or Rose Amelon (384-4037) for back-up in cases where there is no answer at the Service Center line.
If the student initiated the withdrawal prior to seeing you, they will need to cancel their request for withdrawal prior to being able to drop classes.

Second week – students held to 25% of tuition

During the second 5 days of the semester, students should drop all classes except the one with the lowest number of credits, before starting the withdrawal process. Please note, the last remaining course must be a current course (not an off-cycle course that starts in the future). Success at Iowa can be the last course on the schedule prior to the withdrawal, but it cannot be reduced to 0 s.h. If you have questions, please contact the Registrar Service Center first at 384-4300. If no one is available, you can call Cherrie Baird (384-4038) or Rose Amelon (384-4037) for back-up in cases where there is no answer at the Service Center line.

If the student initiated the withdrawal prior to seeing you, they will need to cancel their request for withdrawal prior to being able to drop classes.

After day 10, tuition can no longer be adjusted downward. We should tell students what they are responsible for:

Week 3 – 50% of tuition responsibility
Week 4 – 75% of tuition responsibility
Week 5 – 100% of tuition responsibility

Students living on campus:

Each day, Housing runs a list of students who are no longer enrolled and they send them an email with instructions for leaving the halls (copy of this email on the shared drive). If a student is in your office and would like to leave campus that day, have them go to 4141 Burge to complete a contract cancelation form and get move-out instructions/questions answered on the spot.

Resources for Students

A PDF of the resources below is available for printing or attaching to email.

Academic
Returning to the University of Iowa: A withdrawal of registration does not affect any future semesters that you may be enrolled for unless you make changes to that future semester. The process for returning to the University of Iowa can be found at https://admissions.uiowa.edu/future-students/returning-students. Your Academic Advisor & College: Your academic advisor/college can be a resource to you even though you are leaving. Contact information for your academic advisor are in the Student Information tab under the Advising section: Program of Study & Advisors in MyUI. The Center for Inclusive Academic Excellence: If you have an Academic Coach, receive an Advantage Iowa award, or participate in TRIO SSS, we encourage you to contact the center at (319) 335-3555 or ddei-ciae@uiowa.edu to inform them of your plans.

Academic

Returning to the University of Iowa: A withdrawal of registration does not affect any future semesters that you may be enrolled for unless you make changes to that future semester. The process for returning to the University of Iowa can be found at https://admissions.uiowa.edu/future-students/returning-students.

Your Academic Advisor & College: Your academic advisor/college can be a resource to you even though you are leaving. Contact information for your academic advisor are in the Student Information tab under the Advising section: Program of Study & Advisors in MyUI.

The Center for Inclusive Academic Excellence: If you have an Academic Coach, receive an Advantage Iowa award, or participate in TRIO SSS, we encourage you to contact the center at (319) 335-3555 or ddei-ciae@uiowa.edu to inform them of your plans.

Financial
The Office of Financial Aid: If you are receiving, financial aid or scholarships there may be additional adjustments to your tuition assessment due to a withdrawal. It may take 4-6 weeks for your financial aid withdrawal information and U-Bill to be finalized. Please contact the Office of Student Financial Aid at 2400 University Capitol Centre or (319) 335-1450 or financial-aid@uiowa.edu if you have questions. UI Service Center: If you have an outstanding University Bill (UBill), you will want to make a payment plan visit the University Billing Office website: https://ubill.fo.uiowa.edu/. For other questions, contact the University Billing Office directly at (319) 335-0071 or ubill@uiowa.edu. Tuition Appeal Process : Students who have experienced extenuating circumstances for which they could not control the timing, severity, and how they may have been affected by the situation may appeal assessed tuition by submitting a written appeal to the Office of the Registrar. You can appeal assessed tuition by using the following link: https://workflow.uiowa.edu/entry/new/3889. You will receive a response approximately 1 month after your completed forms are submitted. Questions can be sent to the Office of the Registrar at (319) 335-2238 or reg-tuition-appeals@uiowa.edu. Tuition Insurance: The Tuition Protection Plan can help protect your tuition if you have to withdraw unexpectedly for a covered illness, injury, or mental health reason. To be eligible to receive assistance with Tuition Insurance you had to have signed-up for this prior to the start of the semester. If you have Tuition Insurance and need to file a claim, or are interested in learning more about purchasing Tuition Insurance prior to your return to the university, please visit, www.gradguard.com/tuition/uiowa or contact University Billing in the UI Service Center.

Financial

The Office of Financial Aid: If you are receiving, financial aid or scholarships there may be additional adjustments to your tuition assessment due to a withdrawal. It may take 4-6 weeks for your financial aid withdrawal information and U-Bill to be finalized. Please contact the Office of Student Financial Aid at 2400 University Capitol Centre or (319) 335-1450 or financial-aid@uiowa.edu if you have questions.

UI Service Center: If you have an outstanding University Bill (UBill), you will want to make a payment plan visit the University Billing Office website: https://ubill.fo.uiowa.edu/. For other questions, contact the University Billing Office directly at (319) 335-0071 or ubill@uiowa.edu.

Tuition Appeal Process : Students who have experienced extenuating circumstances for which they could not control the timing, severity, and how they may have been affected by the situation may appeal assessed tuition by submitting a written appeal to the Office of the Registrar. You can appeal assessed tuition by using the following link: https://workflow.uiowa.edu/entry/new/3889. You will receive a response approximately 1 month after your completed forms are submitted. Questions can be sent to the Office of the Registrar at (319) 335-2238 or reg-tuition-appeals@uiowa.edu.

Tuition Insurance: The Tuition Protection Plan can help protect your tuition if you have to withdraw unexpectedly for a covered illness, injury, or mental health reason. To be eligible to receive assistance with Tuition Insurance you had to have signed-up for this prior to the start of the semester. If you have Tuition Insurance and need to file a claim, or are interested in learning more about purchasing Tuition Insurance prior to your return to the university, please visit, www.gradguard.com/tuition/uiowa or contact University Billing in the UI Service Center.

Housing
University Housing & Dining: If you have a room contract for the academic year, withdrawing your registration will lead to the cancelling of your housing contract and meal plan. Once your withdrawal request is finalized, you will receive a notification from University Housing & Dining. The check-out process will be emailed to you; you will need to check out of your room. Questions can be answered at (319) 335-3000 or housing@uiowa.edu. The office is open M-F, 8:00 a.m. – 5:00 p.m. and located in 4141 Burge Hall. Off-Campus Housing Services: If you have questions, whether you are planning to continue to live in the Iowa City area or not, please visit https://offcampushousing.uiowa.edu/.

Housing

University Housing & Dining: If you have a room contract for the academic year, withdrawing your registration will lead to the cancelling of your housing contract and meal plan. Once your withdrawal request is finalized, you will receive a notification from University Housing & Dining. The check-out process will be emailed to you; you will need to check out of your room. Questions can be answered at (319) 335-3000 or housing@uiowa.edu. The office is open M-F, 8:00 a.m. – 5:00 p.m. and located in 4141 Burge Hall.

Off-Campus Housing Services: If you have questions, whether you are planning to continue to live in the Iowa City area or not, please visit https://offcampushousing.uiowa.edu/.

Student Records
MyUI and Email Access: Your Hawk ID will always give access to MyUI, but your password will still expire yearly. It is important that you update your residing address, cell phone, and alternate email on MyUI. You will have access to your University of Iowa email for two years from the time of your withdrawal. For additional questions, call ITS Help Desk at (319) 384-4357. Transcripts: You can obtain copies of your transcript by requesting them through the Office of Registrar at http://www.registrar.uiowa.edu (select the Transcript Request Form under the Academic Records tab).

Student Records

MyUI and Email Access: Your Hawk ID will always give access to MyUI, but your password will still expire yearly. It is important that you update your residing address, cell phone, and alternate email on MyUI. You will have access to your University of Iowa email for two years from the time of your withdrawal. For additional questions, call ITS Help Desk at (319) 384-4357.

Transcripts: You can obtain copies of your transcript by requesting them through the Office of Registrar at http://www.registrar.uiowa.edu (select the Transcript Request Form under the Academic Records tab).

Health & Wellbeing
University Counseling Service: Former students may refer to an outside practitioner. The UCS Case Manager and ask for referrals to clinicians in the area you will be made. To consult with the UCS Case Manager, contact University Counseling Service at (319) 335-7294. Community Mental Health Services: CommUnity (https://builtbycommunity.org/) provides provide free, non-judgmental emotional support to anyone who needs it. They offer crisis services through phone, chat, or text and also have a mobile crisis response. For phone, call 988 and you’ll be connected to a trained crisis counselor near you. To chat with a trained crisis counselor, go to 988lifeline.org/chat and click “Chat Now.” Text anything to 988. Through any of these areas, a trained crisis counselor will text you back and listen, help you explore your feelings, work with you to create a safety plan if you think it would be helpful, and connect you with resources as needed. GuideLink Center provides easier access to immediate, onsite assessment and stabilization—outside of a hospital setting—for those 18+ years of age who are experiencing a mental health or substance use crisis. For more information or to reach GuideLink Center, contact (319) 688-8000 or info@guidelinkcenter.org. Basic Needs Support: Basic needs include food insecurity, housing insecurity or childcare. The Office of the Dean of Students has a directory of campus and community resources that may be available to you at https://basicneeds.uiowa.edu/. Recreational Services: Students who have paid the recreation fees are still eligible to use the Campus Recreation and Wellness Center for the semester the fee was paid. A student who is taking a session off during their enrollment at the University of Iowa can receive a reduced membership for one additional semester. If you have not paid the rec services fee, you can pay a daily or monthly fee to use the services. If you have questions about your eligibility to continue using rec facilities and the potential cost associated with doing so, contact the Campus Recreation & Wellness Center at rec-services@uiowa.edu or https://recserv.uiowa.edu/memberships. Student Health Insurance: If you have coverage through the UI Student Insurance, it will terminate at the end of the month of withdrawal. You may choose to continue coverage for up to 12 additional months by reapplying within 45 days of leaving the university. More information available at https://hr.uiowa.edu/benefits/ui-student-insurance. For questions, call the Benefits Office at (319) 335-2676. Student Health Services: Student Health can only provide care to enrolled students at The University of Iowa. If you need to transition are to a different healthcare provider, Student Health has a list of recommendations: https://studenthealth.uiowa.edu/about-us/graduating-students and can also be contacted with questions at (319) 335-8370 or student-health@uiowa.edu. Rape Victim Advocacy Program (RVAP): Provides free and confidential support services to students and community members that have been affected by sexual violence. For counseling, support groups, and/or advocacy services, please call the 24-hour crisis line at (319) 335-6000.

Health & Wellbeing

University Counseling Service: Former students may refer to an outside practitioner. The UCS Case Manager and ask for referrals to clinicians in the area you will be made. To consult with the UCS Case Manager, contact University Counseling Service at (319) 335-7294.

Community Mental Health Services: CommUnity (https://builtbycommunity.org/) provides provide free, non-judgmental emotional support to anyone who needs it. They offer crisis services through phone, chat, or text and also have a mobile crisis response. For phone, call 988 and you’ll be connected to a trained crisis counselor near you. To chat with a trained crisis counselor, go to 988lifeline.org/chat and click “Chat Now.” Text anything to 988. Through any of these areas, a trained crisis counselor will text you back and listen, help you explore your feelings, work with you to create a safety plan if you think it would be helpful, and connect you with resources as needed.
GuideLink Center provides easier access to immediate, onsite assessment and stabilization—outside of a hospital setting—for those 18+ years of age who are experiencing a mental health or substance use crisis. For more information or to reach GuideLink Center, contact (319) 688-8000 or info@guidelinkcenter.org.

Basic Needs Support: Basic needs include food insecurity, housing insecurity or childcare. The Office of the Dean of Students has a directory of campus and community resources that may be available to you at https://basicneeds.uiowa.edu/.

Recreational Services: Students who have paid the recreation fees are still eligible to use the Campus Recreation and Wellness Center for the semester the fee was paid. A student who is taking a session off during their enrollment at the University of Iowa can receive a reduced membership for one additional semester. If you have not paid the rec services fee, you can pay a daily or monthly fee to use the services. If you have questions about your eligibility to continue using rec facilities and the potential cost associated with doing so, contact the Campus Recreation & Wellness Center at rec-services@uiowa.edu or https://recserv.uiowa.edu/memberships.

Student Health Insurance: If you have coverage through the UI Student Insurance, it will terminate at the end of the month of withdrawal. You may choose to continue coverage for up to 12 additional months by reapplying within 45 days of leaving the university. More information available at https://hr.uiowa.edu/benefits/ui-student-insurance. For questions, call the Benefits Office at (319) 335-2676.

Student Health Services: Student Health can only provide care to enrolled students at The University of Iowa. If you need to transition are to a different healthcare provider, Student Health has a list of recommendations: https://studenthealth.uiowa.edu/about-us/graduating-students and can also be contacted with questions at (319) 335-8370 or student-health@uiowa.edu.

Rape Victim Advocacy Program (RVAP): Provides free and confidential support services to students and community members that have been affected by sexual violence. For counseling, support groups, and/or advocacy services, please call the 24-hour crisis line at (319) 335-6000.